Post Office Insurance and Ageas enter exclusive home insurance partnership
Post Office Insurance and Ageas Insurance have agreed a new five year partnership to offer a range of home insurance products to new and existing customers. These have been designed to offer Post Office customers a choice of cover options.
Built from scratch, with customer need at the heart of the proposition, the new products offer three different levels of cover supported by a data driven, reduced question set, refreshed mobile first journeys and a clear policy wording.
Ed Dutton, Managing Director of Post Office Insurance, said:
“We have a close and enduring partnership with Ageas built up over many years and so we knew they were the people who could make insurance easy for our customers.”
“For us this isn’t just a new range of products it’s a completely different approach as we’ve now got an Ageas trained in-house team to deliver our customer sales and service.”
“This new product offering and exciting partnership offers us a significant platform to grow in one of our core verticals and we look forward to working with Ageas to build a substantial presence in this market.”
Ant Middle, Ageas’s Chief Customer Officer, said:
“Post Office Insurance is a well-known brand and we’re proud to be chosen as its trusted partner to continue to deliver its home insurance proposition. The teams on both sides have worked tremendously hard to create a fresh portfolio of products that make home insurance easy for Post Office customers.”
In addition to the core product underwritten by Ageas Insurance, Post Office is also partnering with a range of innovative businesses to support customers at all points. Premium Credit Limited will provide the premium finance offering, a new dedicated contact centre will be provided by FirstSource and refreshed ancillary products with enhanced cover levels will be underwritten and serviced by DAS UK.