AIG Appoints John Neal as President
American International Group, Inc. (NYSE: AIG) has announced that John Neal will be joining AIG as President, effective December 1, 2025. In this role, Mr. Neal will report to Chairman & CEO, Peter Zaffino and lead AIG’s General Insurance organization, which includes the North America Commercial Insurance, International Commercial Insurance and Global Personal Insurance businesses. He will become a member of AIG’s Executive Leadership team.
Mr. Zaffino said, “I have known John for more than 20 years, and he is widely recognized as one of the most accomplished insurance executives in the industry. His appointment adds significant depth, global underwriting experience, and talent to our leadership team. I am confident that John will continue to enhance our culture of underwriting excellence. I look forward to working with him as we continue to drive profitable, sustainable growth and further strengthen our relationships with our valued clients and partners across the industry.”
“AIG is an iconic, global insurance industry leader, recognized for the deep technical expertise of its team and its remarkable strategic repositioning,” said Mr. Neal. “I am honored to take on the role of President and look forward to working closely with Peter and AIG’s talented colleagues around the world on behalf of our clients and stakeholders.”
Mr. Neal was formerly the CEO of Lloyd’s of London, a leading insurance marketplace, serving in the role from October 2018 to January 2025. He is credited with leading its successful turnaround during that time. Before Lloyd’s, Mr. Neal was the Group CEO of QBE, where he held several senior leadership roles throughout his career, including Chief Underwriting Officer and Chief Operations Officer for the company’s European operations.
Lloyd’s CEO John Neal to leave in 2025
Lloyd’s announced that Chief Executive Officer John Neal will be leaving Lloyd’s in 2025, after leading the world’s marketplace for insurance and reinsurance for over six years. Neal will be joining Aon as its Global CEO of Reinsurance and Global Chairman of Climate Solutions, with the leaving date to be confirmed in due course.
During Neal’s tenure, he has led a reset in the strategic direction of the world’s largest insurance marketplace, turning the market around to consistently deliver industry-leading performance, placing it in the strongest financial position in recent memory, with sustainable growth and record profits. Neal has also set up Lloyd’s strategic agenda to deliver digital, operational and cultural change for the long-term future of the market.
Alongside delivering outstanding financial performance and upgraded financial strength ratings, Neal’s leadership has guided Lloyd’s through a number of complex challenges including Brexit, rising interest rates and inflation, a global pandemic and geopolitical conflict.
Neal has also been instrumental in promoting the strength and contribution of the insurance industry to critical stakeholders, as well as advancing strategic partnerships with the UN and governments around the world. This has included his strong advocacy for the critical role that Lloyd’s and the global insurance industry has in supporting the transition to a sustainable future.
“Since appointing John as CEO in 2018, he has made a tremendous contribution to Lloyd’s. Today we see excellent performance at Lloyd’s, real strategic intent and execution, and an industry-leading voice that is valued by governments, regulators and customers around the world. During 2025, John will continue to support both the planned succession of a new Chair of the Council of Lloyd’s and the executive leadership transition”.Bruce Carnegie-Brown, Chairman, Lloyd’s
“I will be forever grateful to my colleagues and many others across the Lloyd’s market for the opportunity to put in place a framework that has delivered strong and sustainable financial performance and positions Lloyd’s for future success. At Aon, I’m looking forward to supporting colleagues as they look to serve clients’ reinsurance needs and deliver smart insurance solutions that help address some of the world’s most pressing challenges, especially with regard to the climate transition.”John Neal, CEO, Lloyd’s
Aon appoints John Neal as Global Chairman of Climate Solutions and Global CEO of Reinsurance
New global climate role will help tackle increasing weather and catastrophe risks through advanced analytics, innovative solutions and new sources of capital
Proven entrepreneurial leader with international experience across Reinsurance and Commercial Risk strengthens the firm’s industry-leading integrated Risk Capital capability
AON, a leading global professional services firm, announced today the appointment of John Neal as Global Chairman of Climate Solutions and Global CEO of Reinsurance for Aon, effective following the conclusion of his notice period.
Neal will help lead Aon’s efforts to address the growing and complex risks associated with climate change, while also building on the success of the firm’s industry-leading Reinsurance team, further enhancing the value Aon delivers to clients. His appointment arrives at a critical time as businesses and communities around the world must tackle increasing volatility driven by climate-related events, and as Aon continues to leverage its integrated Risk Capital capabilities to offer the firm’s clients advanced analytics, innovative solutions and access to new sources of capital. Neal will play an important role in delivering Reinsurance solutions to meet the evolving demands of today’s dynamic marketplace. He will be based in London, reporting to Andy Marcell, CEO of Risk Capital for Aon, and serve as a member of the firm’s Risk Capital leadership team.
“John’s career is celebrated for looking ahead to the future and investing in technology and talent to position the insurance industry for greater impact and growth,” said Greg Case, CEO of Aon. “He brings significant and relevant experience that will advance our 3×3 Plan to accelerate our Aon United strategy, unlock integrated climate solutions and ultimately create key points of difference in how we serve our clients across risk and people issues.”
Neal will join Aon from Lloyd’s of London (Lloyd’s), the world’s leading insurance marketplace, where he has served as CEO since October 2018. During his tenure, Lloyd’s experienced a remarkable transformation, achieving industry-leading performance and the company’s strongest financial position in its 340-year history. His strategic initiatives helped position the company for long-term growth and sustainability, while reinforcing the vital role the insurance industry plays in helping clients navigate risks — from geopolitical volatility to climate change.
Marcell said, “I’m excited to welcome John to Aon. He brings a wealth of experience, strategic vision and a deep understanding of the shifting needs of our clients. His leadership will be instrumental in supporting the team to address the challenges organizations face across the megatrends of Trade, Technology, Weather and Workforce, and developing solutions that enable our clients to thrive in a rapidly changing world.”
Neal added, “I will be forever grateful to my colleagues and many others across the Lloyd’s market for the opportunity to put in place a framework that has delivered strong and sustainable financial performance and positions Lloyd’s for future success. At Aon, I’m looking forward to supporting colleagues as they look to serve clients’ reinsurance needs and deliver smart insurance solutions that help address some of the world’s most pressing challenges, especially with regard to the climate transition.”
Prior to joining Lloyd’s, Neal served as Group CEO of QBE, a global insurance and reinsurance business, where he was responsible for running a $14 billion gross written premium (GWP) business with over 14,000 employees in 37 countries. Before becoming CEO, he held a number of leadership positions at QBE, including Chief Underwriting Officer and Chief Operations Officer of the firm’s European operations. Previously, he led a management buyout of Ensign to establish a dedicated Lloyd’s Managing Agency. As CEO of Ensign, he grew GWP to $300 million to create the leading specialist commercial motor underwriter in the UK. He also worked at Bankside Managing Agency, where he was the youngest active underwriter at Lloyd’s, and started his career at the Crowe Underwriting Agency.